Multi-Factor Authentication Coming

Multi-Factor Authentication Coming to Mobile App & Online Access!

Be Prepared – Make Sure We Have Your Up-To-Date Contact Info

PFCU is taking another step to prevent fraudsters from accessing your account. Coming September 16th, Multi-Factor Authentication (MFA) will be added to our Mobile App and Online Access. Also known as “two-step verification,” MFA is a security process that requires more than one step to log in to your account. You may be familiar with MFA from logging into accounts online and getting asked to punch in a security code that gets texted or emailed to you.

We want the transition to MFA to be smooth with no issues when you try to log in after MFA has been activated. To accomplish this, we’re asking you to to verify your current contact information: cell phone, home phone, home address, and email address.

If something is incorrect, please change it. If something is missing, please update your information.

Please log in to Online Access or our Mobile App and go in to your personal settings to verify your contact information. If everything is correct, then there is nothing else to do.